What response by the COTA® communicates empathy when a client is upset about missing a wedding?

The response that communicates empathy focuses on acknowledging and validating the client's feelings. When the COTA® states, "You seem upset that you are going to miss the wedding," it shows an understanding of the client's emotional state. This response invites the client to express their feelings further and demonstrates that the COTA® is attuned to their experience, which is fundamental in building a therapeutic rapport.

Empathy involves recognizing another person's emotional experience and conveying that understanding, which is effectively achieved here. By articulating the client's feelings, the COTA® fosters an environment where the individual feels heard and supported, which is essential in mental health settings. This can lead to a more productive therapeutic relationship and encourage the client to engage in the occupational therapy process more openly.